What to do if you have respiratory symptoms

Our priority at Moreland West Medical Centre is your personal safety. We have strict procedures in place to stop patients being infected at the clinic.

If you have symptoms such as: fever, cough, sore throat, shortness of breath, runny nose, or loss of smell, you should self-isolate. You may need to be tested for COVID-19. You can be tested here at Moreland West Medical Centre, but please call Reception first. A GP will assess you first by phone or video consultation, and if needed, the doctor will arrange for you to be assessed and tested here at the Centre.

Upon arrival at the Centre, please stay in your car and call Reception for further instructions.

You can also be tested nearby at the screening clinic located at the Royal Melbourne Hospital. If you are very unwell, please call the ambulance service on ‘000’  and let them know of your symptoms.

Medical care while at home

The Government now provides Medicare funding for telephone and video consultations for all patients with Medicare cards. Whenever possible, your doctor will interview you initially over the phone or via video link and decide with you whether or not an in-person consultation is needed.

Prescriptions and other paperwork can be sent to you as needed.

We are here to support all of our patients at this difficult time. Feel free to contact the clinic with any of your concerns.